Shipping & Returns Policy – Shenoy Jewellery LLC

Shipping:

We offer fast delivery across Qatar! Orders are delivered within 2 working days of placement.

Returns / Exchange:

We do not offer refunds, but in case of Exchange within 10 days of purchase, you’ll receive a store credit equal to the order amount, after returning the order. which can be used for your next purchase.

REPAIRS/ ALTERATIONS/ POLISHING

Incase of repairs, Jewel maven Pvt Ltd provides you with a life time free post sale services that includes; 

  1. Jewellery cleaning
  2. Polishing
  3. Resizing of chain/ ring
  4. Changing the metal polish

Any addition to the jewellery in terms of metal, diamonds, colour stones will be charged to the customer as per actual.

Once any purchase is made, our executive will make a sale confirmation call in which any repair/ alterations should be notified. The repair/ service will be carried out accordingly.

Returns can be made by visiting our store/office or contacting us via:

📞 +919082882359

📧sanjayshenoy@shenoyjewellery.com